Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
🇺🇸🇨🇦 North America (United States & Canada)
- Express Shipping: $10.99 — 2–5 business days
- Economy Shipping: $7.99 — 5–10 business days
- Free Economy Shipping on orders over $20.00
🇬🇧 United Kingdom
- Economy Shipping: $11.99 — 7–14 business days
- Free Economy Shipping on orders over $20.00
🇪🇺 Europe (Austria, Belgium, France, Germany, Italy, Netherlands, Spain & more)
- Economy Shipping: $9.99 — 7–14 business days
- Free Economy Shipping on orders over $20.00
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Customs & Import Duties International orders may be subject to customs duties and taxes upon arrival. These charges are the responsibility of the customer and are not included in the shipping fee.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at cfo@mgsmartlife.com within 7 days of the expected delivery date.